A number of recent changes have highlighted the need for provider organisations and service users to work together to shape innovative client involvement strategies. This event is ideal for frontline staff and managers, those from the wider public sector, as well as clients of housing with care and support services, and will allow attendees to discuss and share best practice examples that focus on enhancing client choice and control over the services they receive, and to explore how to make client involvement real and worthwhile.
Tuesday 12th January, Westminster Thistle Hotel, London
With the increasing prominence of the Government’s personalisation agenda, providers are urged to include users in the design and delivery of services. In addition, the recently formed Tenants Services Authority (TSA) has highlighted tenant participation as a key tenet for RSLs. Click here for full programme and booking form
Alternatively, email conferences@sitra.org for a word booking form